3 Chili’s customers burned after chemical reportedly mixed into drinks in North Carolina

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FOREST CITY, N.C. (WBTV) - Three people suffered chemical burns at a popular restaurant chain after a cleaning chemical was mistaken for sugar and used to make margaritas, health officials said.

The Foothills Health District said the exposure happened Wednesday, Oct. 28 at Chili’s Grill & Bar in Forest City.

According to investigators, a contractor gave a restaurant employee a granulated degreasing chemical Monday while power washing the building. The employee put the chemical into an unlabeled container that was later brought inside and left in the bar area.

On Wednesday morning, another employee mistook the unlabeled chemical for sugar and used it at the margarita station.

Health officials said after the restaurant opened, three customers ordered margaritas and, upon drinking them, immediately suffered chemical burns in and around their mouths.

The customers reportedly told staff about their symptoms and left to seek medical treatment. Two employees then tasted the mixture and developed similar symptoms shortly after.

Investigators did not reveal the chemical’s name or the conditions of the customers and employees.

Authorities were notified of the exposure and the health district suspended restaurant service while staff deep-cleaned food preparation areas.

The Foothills Health District released its report Thursday, Oct. 29 and reinstated the restaurant’s food service permit.

“This incident highlights the importance of proper chemical labeling, storage, and handling in food service establishments, as required by the North Carolina Food Code, to prevent chemical contamination and protect public health,” said Jason Masters, health director of Foothills Health District.