Microsoft Outlook outage impacts users across US
The Microsoft logo is seen at an Experience Center on Fifth Avenue on April 03, 2024, in New York City. (Michael M. Santiago, Getty Images)
SALT LAKE CITY — Microsoft Outlook began experiencing issues on Thursday morning, impacting hundreds of thousands of users, including those in Utah.
Microsoft announced the issue at 10:54 a.m. Thursday morning. Over the next hour, it continued to update the public regarding its efforts to restore connection.
We're investigating reports of users experiencing issues accessing Exchange Online mailboxes through multiple connection methods in the Americas. More details can be found in the Microsoft 365 admin center under EX1550543.
— Microsoft 365 Status (@MSFT365Status) November 12, 2026
Down Detector showed a massive spike in reports at 11:14 a.m., with more than 130,000 reports submitted regarding problems with Outlook. Thousands of users in Chicago, Los Angeles, New York and Minneapolis all reported problems, along with other users across the country.
After more than an hour of no Outlook, Microsoft said it was "aggressively pursuing all pathways to reduce impact."
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